TV Commercial Rules - Are there any rules laid for TV commercials?

Few important rules I wish should be in Indian TV commercials. One is what to show, second is volume used in TV commercials, and third is total time it takes each day on our TV.

 Many times you may see some very dirty commercials in TV advertisement. It can be toilet cleaner commercials. Few advertisements to make an impact on your head shows very dirty part of toilets. Don't they know TV are seen on home and at different times. We eat at home, relax and do other different things and watch TV.

Few TV ad use very loud volume on their TV to attract our attention. There should be no volume change. Why there should be any volume change. We paid for TV and we pay for channels now. It is our time and we paid for the time to enjoy.

Many times you may have felt about how much time ad are showing on TV. If you watch 30 minutes TV serial then 15 minutes time you may be watching commercials. This is too much! Why we need to waste 50 percent of our time we get from our busy life?

DTH Services in India - Tata Sky Reviews

Very recently I have subscribed to Tata Sky DTH services. Set-top box got is for HD quality. It is working correctly. Picture quality is almost all the time good. and sound quality is also good.

After using DTH (Satellite TV) services for few days, I saw one common problem that is visible everywhere. and that problem is Advertisement problem. Marketing manager want to feed as much advertisement as they can! I am watching TV at home and I have paid for the service but still they are pushing advertisement aggressively. Whenever I switch on the TV, I see ad. It can be regarding TATA's own channel (Active channels) or other promos. Hungama Channels are advertising there days through Tata Sky. Instead it should display the channel I was watching before switching off the TV!

Few other things I want Tata Sky to consider are:

• Sound became louder than it was originally. It should be left as TV settings. Or this just become better in clarity and I should lower the volume! Need to check clearly.
• When I browse channels I can see one channels at a time. It should show 10-15 channels at a time so that I can choose it easily and sooner than going through each channels in long list of channels. 
• While browsing channels, they show TataSky logo in big. While watching the channels (any) they also show Tata Sky logo in big. Why they do these thing. I have already purchased this satellite channel and I am using this service at home, who else is going to see the Tata Sky logo and who will get affected by it! Instead it should show channels name in big font while browsing the channels list, so that I can see the channels name easily from long distance and even when I am not at 90 degree of the screen. 
• After switching on the TV, it should show me the last channels I was watching. and not its own advertisement. 
• Over all there are lots of improvement required in interface for easy navigability. It just say channels not in your plan than showing all channels in my list and telling that this channels is not in you plan. It may happen that this problem will  go away after my free time will end. but chance are less as those channels I cannot watch they are telling that you cannot watch because you are put into this and that package. If they remove all the channels which I cannot watch then I can fast browse channels. They should put all unsubscribed channels in different list so that when I miss something then I can look into that list and subscribe. 
• They must keep in mind the consumer right for their the service they provide.  

This list is not a comparison list among different satellite channels provider. There can be high possibility that other DTH service providers are giving worse service or good service. I have not checked other satellite service provider. Overall Tata Sky has good reputation in Bangalore as I felt after listening few.


Needless Tata Sky big logo and normal size font in big screen, difficult to see from long distance: (picture taken from short distance)

Consumer Right

Recently I got experiences about the consumer forum. Forum is located at Opposite CAMA hospital.

Issue was for computer parts. My computer went wrong with some information on monitor.
I was looking for my system upgrades. I thought it is time for upgrades. I went to nearby system vendor.
They told me that your RAM went wrong. For 256MB RAM they told me Rs. 1600, and Rs. 300 for maintenance.

After sometime of leaving my PC with them he contacted on my mobile. He said, "Vendor at lamington road was
ready to purchase you RAM at 100. Do you want to sell? I thought what the use of that useless RAM. I said, ‘No’.

At 10:00 PM they called me for my PC. I asked to check the new RAM and PC. But they after wasting few minutes just carried my PC to my home and I also forgot to ask or resist. To my surprise I found old RAM and after checking my old RAM was also fine. Possibly there was some minor problem in my PC that they corrected.
So, this way they made money by cheating only. They gave me another RAM. And they would have my RAM at 100 RS only.

I searched at internet and found some address. I contacted to forum at Mahapalika Marg, Mumbai.
They suggested me to write a letter and give me photo copy of that.
I visited to them also but dissatisfied with their reply. Possibly I should have visited to Consumer Court directly.
I left the case in middle but got some information. I will use it latter.

Govt Site: Consumer Court
Other Sites:
http://www.icrpc.org/icrpc.org.procedure.htm
http://www.corecentre.org/consumercourts_studies#maharastra

Address:

The President
Consumer Disputes Redressal Forum
Additional Bombay District
Arun Chamber,6th Floor
Tardeo Road.
MUMBAI: 400 034

For claims upto Rs.5 lakhs
and for city limit upto Tardeo
PHONE: 2491 1737

 

The President
Consumer Disputes Redressal Forum
Bombay District
Arun Chamber,6th Floor
MUMBAI 400-034

For claims upto Rs.5 lakhs
and for city limit upto Sion, Mahim
PHONE: 2493 7770

 

The President
Consumer Disputes Redressal Forum
New Administrative Bldg,3rd Floor
Near Chetna College
Bandra (e)
Mumbai 400 051

For claims
upto Rs.5 lakhs
and for suburban Limits
PHONE: 2655 1625

 

The President
Consumer Disputes Redressal Forum
Room No.214, 2nd Floor
Office of Collectorate
Thane (W) 400 601

For claims upto Rs.5 lakhs for
Thane District
PHONE: 2534 4069
(Time: 11.00 a.m. to 2.00 p.m.)

 

The President
Maharashtra State
Consumer Disputes Redressal
Commission
102 Old Administrative Staff College
opp.Capitol Cinema
Hazarimal Somani Marg
Mumabi 400 001

For claims upto Rs.5 lakhs
but upto Rs. 20 Lakhs
PHONE:2207 2097

 

The President
National Consumer Disputes
Redressal Commission
A'Wing,5th Floor,
Janpat Bhavan
New Delhi 110 001

For claims above Rs.20 lakhs.